Shipping FAQs
Note: This policy applies to all physical goods ordered through the Pastry Arts Magazine Shop.
How We Fulfill Your Order
Most items in our shop are made-to-order, which means they are crafted specifically for you after your purchase. We work with trusted partners to bring each item to life.
Because we use multiple fulfillment methods, your order may ship in separate packages depending on the items selected.
Where Do Items Ship From?
Our products are primarily printed and shipped from within the United States. Some specialty or handcrafted items (such as metal wall art) may be fulfilled by niche suppliers or fabricators within the U.S. or abroad. If your order includes items from multiple suppliers, they may arrive at different times.
Processing & Production Time
- Orders are sent for production the day payment is confirmed.
- Most items take 5–7 business days to be created and prepared for shipment.
- Once your order is ready, you'll receive a shipping confirmation email with tracking info.
If you haven’t received your tracking confirmation after 7 business days, please reach out to us at support@pastryartsmag.com so we can check on your order.
Shipping Timelines & Costs
- Shipping times depend on the destination and method selected at checkout.
- Domestic U.S. shipping typically takes 4–5 business days once your item is created.
- Real-time shipping options and costs are displayed at checkout.
Note: Choosing expedited shipping does not reduce processing time. It only speeds up delivery once the item ships.
Do You Ship Internationally?
Yes, we ship internationally for many products. Available destinations and shipping rates will be shown at checkout.
Please note that delivery times may vary by location, and some countries may charge additional customs or import fees upon delivery.
Reminder for Custom & Specialty Items
Some items—like personalized products, certain wall art, apparel or metal signage—require special handling and may take a little longer to ship. We’ll always keep you updated on timing if your item falls into this category.
Need Help?
If you have any questions about your shipment, or if something doesn’t look right, don’t hesitate to reach out: support@pastryartsmag.com